Privacy Policy

Effective Date: March 1, 2026  |  Last Updated: March 1, 2026

QuoteMyPrint ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the QuoteMyPrint platform and services ("Service"). Please read this policy carefully.

1. Information We Collect

We collect the following categories of information:

Category Examples How Collected
Account Information Name, email address, shop name, password (hashed) Provided by you at registration
Shop Configuration Pricing settings, branding colors, material lists, email templates Provided by you in the dashboard
Customer Quote Data Customer names, emails, uploaded 3D model files, quote details Submitted by end customers via your widget
Usage Data Pages visited, API calls, timestamps, browser/device type Collected automatically via server logs
Payment Data Subscription status, plan type Processed via third-party payment provider

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Uploaded Files and 3D Models

When end customers submit quote requests through your shop's embedded widget, they may upload 3D model files (STL, 3MF, OBJ, etc.). These files are stored on Cloudflare R2 object storage and are associated with your tenant account.

Important: We do not inspect, process, or validate the content of uploaded files. We are not responsible for the content of files uploaded by your customers. Print Shop operators are responsible for ensuring that file handling practices comply with applicable laws and regulations.

4. Data Retention

We retain your account data for as long as your account is active. Quote records and uploaded files are retained until you delete them or request account deletion. Server logs are retained for up to 30 days. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following limited circumstances:

6. Data Security

We implement industry-standard security measures to protect your data:

Despite these measures, no system is 100% secure. We cannot guarantee the absolute security of your data and are not responsible for unauthorized access that is outside our reasonable control.

7. Cookies and Tracking

The Service uses localStorage (browser local storage) to store your session token and shop slug for authentication purposes. We do not use tracking cookies or third-party analytics scripts on the platform itself. Google Fonts is loaded from Google's CDN for display purposes — see Google's Privacy Policy for details.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at anthony@threedeeprince.com. We will respond within 30 days.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. International Data Transfers

The Service is hosted on Cloudflare's global infrastructure, which may process your data in multiple countries. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction.

11. California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, request deletion of their personal information, and opt out of the sale of their personal information (we do not sell personal information). To exercise these rights, contact us at anthony@threedeeprince.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after such notice constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

QuoteMyPrint
Email: anthony@threedeeprince.com